May 1, 2020

Latest Update – May

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Given the continued Government restrictions, The Cheese & Grain will remain closed for public events until further notice.
We are rescheduling events through to the end of June at present. Events are mostly postponed, a few cancelled and some we are still awaiting confirmation of new dates.
All our staff have been furloughed and our box office is closed. We have some volunteers working to reschedule as many shows as possible and this will take a bit of time.
We will continue to update customers as soon as we have information to share.
The reaction of our ticket holders to the temporary closure has been as unprecedented as the times we are living in, thank you for your patience and understanding.
A very big THANK YOU to everyone who have become a Friend or made a donation so far, we are so very grateful for your support.
 
FAQ’s
The event I’ve booked has been rescheduled – what should I do?
If the show you’re attending has been rescheduled your booking will be carried over to the next show and your ticket and seats are valid for the new date. No further action is needed on your part.

If you cannot attend the new date you will be able to claim a refund. Please wait until we re-open to request  your refund.

The event I’ve booked has been cancelled – what should I do?
We’ll be in touch with all affected patrons as soon as we can in order to process refunds for the cancelled events. If you are in possession of your tickets we kindly ask you to retain them and wait to hear from us. We can only process these refunds when we return.

We look forward to welcoming you back to the Cheese & Grain very soon. Keep well and stay safe.